Cultivate and manage strong relationships with Thai and international insurance companies, along with their representatives, driving revenue and patient volume growth through insurance channels.
Be the first point of contact for insurance representatives and patients, providing troubleshooting solutions, answering inquiries, and ensuring a smooth and positive experience throughout their healthcare journey. Collaborate seamlessly with clinical and non-clinical departments regarding operations and to resolve any concerns.
Lead the negotiation and review of contracts with insurance companies, ensuring mutually beneficial and competitive terms for both parties.
Develop and execute innovative insurance projects in collaboration with different insurance partners, targeting specific segments to maximize revenue generation.
Design, plan, and implement targeted marketing activities for the insurance market, including informative medical knowledge events for representatives, engaging events for patients, and focused marketing campaigns.
Provide personalized attention to admitted insurance patients, understanding their unique needs and insurance requirements upon admission. Assist in resolving any issues that arise with empathy and efficiency.
Conduct in-depth insurance market analysis, generating insightful reports and actionable recommendations on a regular basis (i.e. monthly and quarterly). Track revenue and patient volume from different insurance providers and devise strategic plans for prioritized targets.
Partner with the Corporate Business Development team to propose attractive offers and contracts for corporates with group insurance plans.
Actively build and expand MedPark's network of insurance representatives, driving both inpatient and outpatient revenue and patient volume through insurance channels.

You hold a Bachelor's degree or higher in business, marketing, clinical fields, or a related area.
You possess demonstrable experience working in a private hospital setting, with experience handling insurance or catering to high-profile patients.
You have a deep understanding of hospital services, insurance requirements, and the ability to research and analyze market trends and demands.
You are a seasoned leader with experience building and managing teams, developing efficient work processes, and implementing best practices.
You demonstrate strong emotional intelligence, a sense of urgency, and the ability to prioritize and deliver results under pressure with limited resources.
You have excellent written and verbal communication skills in English and Thai.
Experience in the insurance and/or healthcare service delivery sectors is a significant advantage.
You are highly accountable, possess strong leadership qualities, are highly motivated, self-driven, and service-oriented, and consistently achieve desired business objectives.

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Insurance Marketing Manager / Executive